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Meet & Treat

Our Meet & Treat is a complimentary intake consultation designed to help us get to know your pet and ensure we are a great fit for your family’s needs. While these consultations typically take place right in your home, we are completely flexible to meet at a neutral location, such as a quiet public park, if your pet feels more comfortable, confident, or relaxed in an open space!

What We Cover During the Visit

During our 20- to 30-minute consultation, we walk through all the essential details to guarantee seamless care while you are away:

  • Pet Compatibility & Introductions: We introduce ourselves at your pet’s pace in an environment where they feel safest (at home or on neutral ground). For in-home boarding, this visit verifies dog-to-dog compatibility with resident pets.
  • Care Routines & Instructions: We review feeding schedules, medical needs, walking routes, favorite treats, and unique behavioral quirks.
  • Property & Key Access: You are encouraged to provide two sets of tested house keys or a secure keypad entry code during the initial Meet & Treat consultation. Retained keys are coded anonymously and stored securely when not in active service. If you are utilizing an on-site lockbox instead, you must provide the combination and box location as well as a backup access method (such as a garage code or trusted neighbor key).
  • Safety & Veterinary Verification: We verify rabies and vaccination records and keep a signed veterinary release form on file.
  • Trial Visit Scheduling: Short 15- to 30-minute trial visits are required before the main departure dates for long-duration vacation packages, first-time overnight stays, or reactive/anxious pets to ensure that the pets are more comfortable. These trial visits are not included as part of the initial meet & treat and will be billed as a standard check-in.

How to Prepare for Your Meet & Treat

To help our consultation run smoothly, please have the following items ready:

  • Vaccination Records: Proof of current Rabies (plus DHPP & Bordetella for boarding).
  • Home Access: 2 tested house keys or a verified keypad/lockbox code.
  • Location Preference: Let us know if you’d prefer an in-home visit or a nearby park/neutral location that suits your pet’s temperament.
  • Routine Notes: Notes on feeding amounts, medication doses, and walking preferences.
  • Pet Supplies: Easy access to leashes, harnesses, food, litter supplies, or farm gear.

Frequently Asked Questions

Is the Meet & Treat required?

Yes. An in-person Meet & Treat is mandatory for all new clients prior to service confirmation to ensure pet safety, verify entry access, and review care plans.

Does the Meet & Treat have to be at my home?

Not necessarily! While we usually meet at your home, we understand that some pets are protective, anxious, or hyper-excitable on their home turf. We are more than happy to meet at a nearby public park or neutral outdoor location first so your pet feels completely relaxed.

How far in advance should I schedule?

Standard visits require at least 24 hours advance notice. Multi-day travel, overnight stays, and farm care require at least 7 days advance notice.

How do keys work after the initial visit?

Keys are collected free of charge during your Meet & Treat. Any key pickup or handover trips requested outside of scheduled care visits incur a $15 travel fee.

What is the deposit policy?

A 50% non-refundable deposit locks in your reservation dates on our calendar, with the remaining balance due 48 hours prior to your service start date.

Tail-Wagging Reviews

My dog was recently diagnosed with diabetes and I was super nervous about having someone else give him his insulin shot. With a vet background I had confidence in Janette caring for my little pup while I was away. Super knowledgeable and you can tell has a genuine love for animals. I highly recommend the convenient services she offers and will be a repeat client! Thank you ❤️

Melissa Varisco

we are thankful that we have found Nettie and she has done a wonderful job with our two Bloodhounds ,which is not always an easy task ❤️

Ashley McAvena

I wouldn’t think twice about having Janette again she was prompt, and kept us informed calls, messages, pictures! She went over and above, felt very confident and comfortable having her in our home!! She’s highly recommended if anyone needs care for fur babies!❤️🐶🐾

Lori-Doug Greenwald

To take in someone’s dog the way she did for us when my parents dog went missing. such a selfless act and such an amazing person to boot.

Patience Marie Link

Nettie is the best! She takes great care of our two dogs whenever we want to go our of town. THAK YOU!

judy sugaski

We have used Nettie’s Paws Pet Services several times. Janette has even stayed at our house for an entire week! Our 3 Goldens love her. ❤️ She is very conscientious and reliable. She also sends the best pictures to assure you that your pets are happy and well cared for. We know our fur-babies are going to receive the best care, whether it be a drop in and walk or an overnight stay.

Kim Garnsey Spreng

When I first was introduced to Nettie’s Paws, I had a senior English Mastiff and had just gotten a new Neapolitan/English mastiff puppy and needed someone to let the guys out during the day while I was at work. The key issue was the new puppy, Gus, was very nervous about new people. Janette came over and we walked around the property and she got a chance to meet the boys on their own turf. Murphy, the senior, was fine and surprisingly, Gus liked Janette. So we arranged to have her come to let the boys out each day during the week. Fast forward several years and I am still using Nettie’s Paws and Janette. Only Gus is around now. Murphy went across the Rainbow Bridge and Janette chose to be with me when he passed. Janette is not just a person who “lets my dog out”. She cares for your animals just like you do. For the young doggos, she teaches them good behavior and walking right on a leash and more. For the seniors, she is gentle and accommodates their needs. Having worked in an animal hospital before, she has a lot of great background experience with animals on her side. Gus and I were so fortunate to find Janette and Nettie’s Paws. Gus is almost 4 now, still a menace to all, and she is one of the few people he has let into our family. I cannot say enough about her and her services. I complete faith and trust in her with my guy, who at times is challenging. She sends pics of their daily walks and goes beyond just letting him out. She has helped with medical issues and has become a fast friend to us. If you want someone who goes above and beyond to take care of your pet, someone can feel totally at ease and confident with your pets, I highly recommend Nettie’s Paws. They are the best around.

Sandra Farley

Please don’t hesitate to use Nettie’s Paw Pet Services ! Janette took care of my two Labs when I went on vacation. She sent videos and pictures of my Labs daily. I had absolutely no worries while I was gone with Janette. She even spent the nights at my home. Her services are very reasonable as well ! I will definitely be using her services again ! She is the best !

Gayle Vincent Frederick

Janette did a wonderful job taking care of our big Cane Corso Brutus and our many cats while we vacationed for a week in Canada. We would highly recommend her services when you need someone to take care of your fur babies. She texted and sent pictures each time she came to the house. Thank you so much!

Bonnie L. Tharp

I was looking for a new local groomer and came across the page on Facebook and so glad I did! Janette was great with communication got us in quickly for a grooming appointment and handled my chunky lab Dixie so well! She sent me pics when she was done. Dixie looked like she enjoyed herself. We will definitely be going back and will be using her dog watching services in the future ☺️

Sondra Smith

I have been working with Janette Mourton of Nettie’s Paws Pet Services. A year ago, I decided I really needed someone to come and let my 2 mastiffs out as I work and they would be left alone for extended periods of time. Janette was recommended to me from the Camden Neighborhood website, so I contacted her. We scheduled a “meet and greet” with the boys and everything went well, so we decided on 2 visits a day to let the boys outside for fresh air and company. Janette truly loves animals. She has a veterinary background and is very knowledgeable about dogs and cats. She takes them outside and sends pictures every day she is here. She will also contact me if there are any concerns she notices with either one of the dogs. I value her comments and observations very much. She will also trim their nails and has helped me out immensely with my puppy, a one year old Neo. He is a very large, stubborn boy and she handles him like a pro. She has worked with him on leash training and basic commands. She researched and found the best collar for me to use to work with him. My dogs are my family and I am very protective of them. Over the time Janette has worked with me, we have developed a nice rapport and I am 100% comfortable having her take care of the boys. She is truly a professional. If, at any time, she has another obligation, she lets me know is advance so I can plan around that. Anyone who needs a dependable, smart, friendly dog service is going to be happy they found Nettie’s Paws Pet Services. I know I am.

Sandra Farley

Nettie took excellent care of my dog and 2 horses while I was out of town for 4 days. Everything looked great when I returned. Barn was cleaner and neater than when I left. My dog enjoyed her company. I would highly recommend Nettie.

Jackie Roache

Nettie is the best!! She’s honest and helpful and allows me to worry about working and not my dogs when I’m at work. I’m grateful for her being in our lives and hope she stays around for a long time. I would highly recommend her to anyone. She’s flexible and has always met our needs. She really goes that extra mile. We give her 5 paws!!

E’Amanda Wayne-Miller

I got a new puppy and needed someone to take her out while I was at work and someone recommended Nettie’s Paws. I called her and she came over, met the dogs (I also have a senior dog) and we set up a schedule. She came over 2 times a day during the week, would always send me pictures, and my dogs loved her. Eventually, the puppy didn’t need to be let out anymore during the day so I haven’t used her for awhile but if I need her, like yesterday when I ended up in the hospital, I text her and she came over and let the dogs out for me. She is definitely reliable and trustworthy, I recommend her to others all the time and she does so many more things than just let dogs out, if you have a pet then Janette is a great person to help you with them.

Renee Moran Folds

I had Janette over today to trim my two chihuahuas and she did great with them. We didn’t realize we knew each other, from where she previously worked, until she got here! lol I will definitely use her for nail trims and drops ins, come this summer. thank you!

Patty Clark

We used Nettie’s services over NYE weekend to drop in and watch our dogs, it was short notice but she was very accommodating. Over the weekend our dog had injured herself and had trouble walking, Nettie’s was in constant communication and consultation with us. She is very knowledgeable and we decided that an emergency vet visit was not in order. She trimmed their nails and took care of our pets like she knew them forever. She made me feel like our pets were her customers and her focus, (which they are) she cared for them and we had no worries that they were not in good hands at any time we were away. Highly recommend Nettie’s and her services.

David Williams

Janette did an amazing job watching our 2 Great Danes. It allowed us to get away as a family without worrying about our BIG fur-babies🐾❤️🐾❤️. We loved receiving pictures and updates. She was accommodating and trustworthy. We will definitely be using Nettie’s Paws Pet Service in the future.

Kelly Peabody

Nettie has been taking care of my pup for several months now and she’s doing a fantastic job. She comes for 30 minute visits during the work week. Reliable, friendly, and most importantly great with dogs. She also brings another pup with so her so my guy gets 30 minutes of doggie play. Nettie is affordable and flexible and I highly recommend!

Margo Fox

One of the best around. My dog, Sadie, is older and hates water. Can’t wait to take her back. She still won’t let me take her bandana off.

Eric Hamm